About a week or so ago McBee's Exxon up here obviously changed ownership and a few policies. They no longer carry Exxon Gasoline (My preference) and the store is half empty of products. (Not to mention the bad sandwich I got this past week).
This morning I pulled in to fill up my gas tank, it was on E and needed filled, so I pull in and put in my card and choose credit. I start filling up and the pump shuts off at $50.00.. My tank isn't full, unfortunately, so I proceed to walk into the store and tell them that the pump shut off at $50.00 for some reason on a credit card purchase. I was informed it was their company policy to limit gasoline purchase credit card transactions to $50.00 and debit card transactions to $35.00.
Maybe it's just me, and I could understand if they limited that dollar amount if you paid after the purchase, but this is the same as a prepay transaction. You're limiting me to $50.00 worth of gas per credit card and $35.00 per debit transaction?
Well my tank is I believe a 22 gallon tank, the light comes on around 18 gallons though, and at the current $3.19 a gallon it's not hard to purchase in excess of $50.00 of gasoline in a single transaction, especially for those of us who drive SUV's.
So Go Mart, this individual who used to have to fill up every other day and now spends roughly $30.00 a week now or $60.00 every two weeks, is now an unhappy customer and is probably not going to be doing any more business with you. That is roughly $1,600 a year I spent at this store JUST FOR GASOLINE PURCHASES. That doesn't include the bottles of diet coke, breakfast sandwiches, or any other item I may purchase when I stop in.
To the new owners who probably paid a premium price for that prime location, you're own idiotic policies and empty store have just officially cost you a long time customer. Don't know how many pennies your policy is going to save you, but it just cost you a couple thousand dollars a year in sales to this consumer.