Yet another small and insignificant obstacle has been kicked in and eliminated. It came in the form of a much appreciated favor and then taking it to the next level. Kim and her medical condition was preferring a particular medical supply that she was having trouble finding, so I called Pam and asked her if they carried it or if she could get it.
Not only did Pam step up to the plate, she hit a grand slam in being able to supply it and do it for Kim's insurance could recognize it.
Pam broke the ice by calling Kim to get the details on the insurance and products. I've heard from both of them today and I am very proud of them.
Another step closer